How to Sync or Reset the app and what happens when you do?

<aside> 💡 A Sync will send your data to the office and bring down the latest data from the office

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<aside> ❗ A Reset will perform a one way sync to the cloud and then wipe all your SalesMachineX data from the device

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Sync your data

You can choose to perform a one way sync or a full sync

How to Sync

To Sync, tap the sync icon on the bottom menu of the App
There are 2 choices to when syncing

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Send updates
- This will push any changes from your device to the cloud
Send and receive updates
- This will push any change from you device to the cloud but also bring down any changes as well. Things like pricing, items updates, stock updates etc
When you tap the sync option you want the app show you the sync progress on screen

<aside> 💡 Remember to sync as often as you can while online. The more you sync, the quicker it will be. Syncing will also ensure the office has your newest data.

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Reset the app

If you have tried a sync but things are not working as you expect it might be necessary to Reset the app.

To reset the App you must be online. When you reset the App, a one way data sync to the cloud will be started. Once this sync has finished the reset will wipe all your SalesMachineX data from the device!!

You can check the last time you reset on the main menu of the app. You will see a ‘Last Reset’ date and time. If your company is working with lots of data it is a good idea to reset as often as possible to make sure everything is up to date.

Check your orders are with the office before you reset

Make sure you run a sync to ensure all your orders are on the server before you reset.

How to reset

To Reset, Open the menu of the app and tap the Reset option
When you tap Reset, a one way sync from your device to the cloud be started
When the sync is finished your SalesMachineX data will be wiped from the device
Once you have reset you will need to login again. When you login for the first time after a reset it will bring down all the up to date data from the office.