<aside> 💡 Some devices running on iOS 14 will not run the app correctly

</aside>

• If you are running SalesMachineX on Apple Hardware please make sure your device has the newest version of iOS 15
• On your Device go to Settings → General → About
  • Make sure your Software Version is 15.0 or above

• If you device does not have the latest version of iOS please speak to your own IT team about getting your device updated
• Once you have updated to the newest version of iOS please delete the App completely from your device and re-install the app, see below for details (this will ensure no old settings are left from the previous version of iOS)

Crashing on start or will not connect

If your device is crashing on start, first make sure you are on iOS 15 or higher (see above)

• Sync your Data
  • If the app says you need to get a newer version you can run a ‘Send updates’ sync on your current version to get your data to the cloud before you reset or delete the App.
• Reset the App
  • You must be online to perform a Reset. A Reset will run a one way sync to the cloud and then wipe all your SalesMachineX data from the device.
• Delete the App from your device.
  • Deleting the app will wipe all your SalesMachineX data from the device!! If you have open or pending orders you must run a 'send updates’ sync before you delete otherwise those orders will not be sent to the office and will be lost!

<aside> 💡 Make sure you hit ‘Delete App’ and not ‘Remove from Home Screen’

</aside>

The SalesMachineX App is available for iOS and iPadOS through the App Store

‎SalesMachineX

The SalesMachineX App is also available on Android Devices through the Google Play Store

Cannot Connect

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